The following is the general policy of warranty services. | |
1.0 Definitions | 1.0 Definitions |
2.0 Limited Warranty | 1.1.The warrantor for the limited warranties set forth herein is Sungrow Power Supply Co., Ltd. (“SUNGROW”).
1.2.The “Product” means units, devices, or equipment (shown in 2.3) manufactured by SUNGROW and purchased from SUNGROW or its qualified distributors by End-users.
1.3.The “Warranty” means this limited warranty contract for SUNGROW Product.
1.4.“End-user” or “Warranty Holder” means the owner of the Product for which Service will be performed.
1.5.“Manual” means the current SUNGROW installation, operation and maintenance guide for the Product covered under this Warranty.
1.6.“Site” means the location of End-user's Product that is covered under this Warranty.
1.7.“Warranty Period” means the period the Product is covered under this Warranty.
1.8.“Defective Product” means a product is defective if it is inoperable because of defects in material and workmanship, provided that SUNRGOW, through inspection, establishes the existence of that defect.
1.9. “Claimant” means the End-user or his/her legal representative that makes a formal request or demand for the enforcement of rights under the warranty. |
