This disclaimer (the “Disclaimer”) is issued by Sungrow Southern Africa (Pty) Ltd (registration number 2017/217975/07, with its registered address at First Floor, Wrigley Fields, The Campus, Sandton, Gauteng, 2188, Republic of South Africa, hereinafter “Sungrow SA”, “we”, “us” or “our”), the responsible party for the processing of personal information described below. It governs the capture, processing and publication of photographs, video and audio recordings (collectively, “Images”) taken at events organised, sponsored or attended by Sungrow SA, and the subsequent use of such Images on Sungrow SA’s websites, owned social media channels and marketing collateral. By attending, participating in or otherwise being present at a Sungrow SA event that has been designated as a public event, and by engaging with our social media channels and websites, you confirm that you have read, understood and accept the terms of this Disclaimer. Where you are accompanied by a person under the age of 18, you further confirm that you are the parent or legal guardian of that person and consent on their behalf, subject to clause 6 below. 1. Definitions and Interpretation In this Disclaimer, unless the context indicates otherwise: • “Child” means any natural person under the age of 18 years, as contemplated in section 1 of the Children’s Act 38 of 2005 and section 1 of POPIA; • “Information Regulator” means the Information Regulator (South Africa) established under section 39 of POPIA; • “Personal Information” bears the meaning assigned to it in section 1 of POPIA and includes a person’s photographic or video likeness, voice and any other identifying detail captured in an Image; • “POPIA” means the Protection of Personal Information Act 4 of 2013, as amended, together with the regulations and guidance notes issued under it from time to time; • “Public Event” means any event hosted, co-hosted, sponsored or attended by Sungrow SA that is open to members of the public, the trade or media, including conferences, exhibitions, product launches, training sessions, channel-partner gatherings, customer site visits and similar gatherings, and which is signposted or otherwise communicated as being a Public Event; • “Data Subject”, “Processing”, “Responsible Party”, “Operator” and “Special Personal Information” bear the meanings assigned to them in POPIA. 2. Notice in terms of section 18 of POPIA In compliance with section 18 of POPIA, Sungrow SA hereby notifies you that: • the Personal Information collected consists of your photographic and/or video likeness, voice, name (if voluntarily provided), job title, employer and any image-related metadata; • the source of the information is direct observation by Sungrow SA personnel, our appointed photographers, videographers or other duly authorised operators at the Public Event; • the purposes of the processing are: (i) recording and reporting on the Public Event; (ii) producing marketing, promotional, public-relations and corporate-communications material; (iii) publication on Sungrow SA-owned websites, social media channels, newsletters, presentations, internal communications and trade publications; and (iv) archival and brand-history purposes; • the supply of the information is voluntary – there is no statutory or contractual obligation on you to be photographed or filmed, and no adverse consequence will follow from a refusal beyond Sungrow SA reasonably re-positioning you outside camera shot where practicable; • Sungrow SA is the Responsible Party. Personal Information may be shared with our group companies, appointed operators (photographers, videographers, editors, design agencies, public-relations consultants and marketing technology providers), and the social-media and hosting platforms on which the Images are published; • Images published on social-media platforms or hosted with cloud providers will, by the nature of those services, be transferred to and stored in jurisdictions outside the Republic of South Africa. By accepting this Disclaimer you consent to such cross-border transfer for the purposes set out above, as contemplated in section 72(1)(b) of POPIA; • you have the right of access to and correction of your Personal Information under sections 23 and 24 of POPIA, the right to object to processing under section 11(3), the right to withdraw consent at any time under section 11(2)(b), and the right to lodge a complaint with the Information Regulator (further details in clause 9). 3. Lawful Basis and Scope of Consent Sungrow SA processes Image-based Personal Information on the following lawful bases under section 11 of POPIA: (a) your consent, evidenced by your continued attendance at a clearly signposted Public Event after sight of this Disclaimer or its summary on event signage; (b) Sungrow SA’s legitimate interests in documenting and promoting its commercial activities, balanced against your reasonable expectations of privacy; and (c) for any use that constitutes direct marketing of Sungrow SA’s goods or services by means of any form of electronic communication (as contemplated in section 69 of POPIA), your separate, prior, written opt-in consent, which Sungrow SA will obtain in a stand-alone consent form distinct from this Disclaimer. Where an Image features you as an individually identifiable subject (for example, a close-up portrait, an interview clip, or a quoted testimonial) and is intended for use in advertising or paid promotion, Sungrow SA will obtain an additional release in writing before publication. 4. Reasonable Expectation of Privacy Notwithstanding anything to the contrary in this Disclaimer, Sungrow SA will not knowingly capture or publish Images of any individual in circumstances where a reasonable expectation of privacy applies, including in restrooms, first-aid or medical rooms, prayer or contemplation rooms, breast-feeding facilities, private breakout rooms not signposted as part of the Public Event, or where an individual has visibly indicated (by gesture, sign or verbal request) that they do not wish to be photographed or filmed. 5. Purposes for Which Images May Be Used Images may be used by Sungrow SA, our group companies and appointed operators for the following purposes only: • publication on Sungrow SA’s corporate website, microsites and partner pages; • publication on Sungrow SA’s owned social media channels (including but not limited to LinkedIn, Facebook, Instagram, X (formerly Twitter), YouTube, TikTok and WeChat) and any successor platforms; • inclusion in printed and electronic marketing collateral, brochures, newsletters, press releases, presentations, customer case studies and trade-publication editorial; • internal training, induction and corporate-history materials; • submission to and reproduction by media and trade press in connection with coverage of the Public Event; • archival storage in Sungrow SA’s digital asset management systems. • This may involve transfer of your image outside of South Africa Images will not be sold, licensed or otherwise made available to third parties for their own independent commercial use, nor will they be used in any manner that would constitute the harmful disclosure of personal information as contemplated in sections 14, 15 or 16 of the Cybercrimes Act 19 of 2020, or in any manner that is false, misleading or deceptive as contemplated in section 41 of the Consumer Protection Act 68 of 2008. 6. Children Sungrow SA is committed to the protection of children’s Personal Information in accordance with sections 34 and 35 of POPIA and the Children’s Act 38 of 2005. Sungrow SA will not knowingly capture, store or publish Images in which a Child is the identifiable subject without the prior, specific, written consent of the Child’s parent or legal guardian. Where Children appear only incidentally in crowd or wide-angle Images, Sungrow SA will, where reasonably practicable, blur or otherwise obscure their faces before publication. Any parent or legal guardian who becomes aware of an Image of their Child published in contravention of this clause may invoke clause 7 below and Sungrow SA will treat such request as a priority matter and act within 7 (seven) business days. 7. Withdrawal of Consent, Objection and Removal You may at any time and without giving reasons: • withdraw your consent to the further processing of an Image of yourself (or a Child of whom you are the parent or legal guardian); • object on reasonable grounds to the processing of your Personal Information in terms of section 11(3) of POPIA; • request access to or correction of your Personal Information in terms of sections 23 and 24 of POPIA, using the prescribed Form 2 (POPIA) where applicable. To exercise any of these rights, please contact our Information Officer at the address given in clause 9. Sungrow SA will, within 30 (thirty) calendar days of receipt of a valid request, remove the relevant Image from all Sungrow SA-controlled channels and instruct our operators to do the same. You acknowledge that, once an Image has been re-shared by third parties (including members of the public, media, or platform users), Sungrow SA cannot guarantee its removal from those third-party platforms and Sungrow SA’s obligation is limited to using reasonable commercial efforts to request such removal. 8. Security, Retention and Cross-Border Transfer Sungrow SA implements appropriate, reasonable technical and organisational measures to safeguard Images against loss, damage, unlawful access and unlawful processing, as required by section 19 of POPIA. Images will be retained for a maximum period of 7 (seven) years from date of capture, save where: (i) a longer retention period is required by law; (ii) the Image is of historical or archival significance to Sungrow SA; or (iii) the Image is the subject of an active or threatened legal claim. At the expiry of the retention period, Images will be securely deleted or irreversibly anonymised. Cross-border transfers of Images occur as a necessary consequence of using global social media and cloud-hosting platforms. By accepting this Disclaimer you consent to such transfers in terms of section 72(1)(b) of POPIA. Sungrow SA selects platforms and operators that, in our reasonable assessment, provide an adequate level of protection. 9. Information Officer and Complaints Sungrow SA’s designated Information Officer, registered with the Information Regulator in terms of section 55 of POPIA, may be contacted at: • Information Officer, Sungrow Power Supply Southern Africa (Pty) Ltd • Email: rowena@sungrow-sa.com | Alternative: data-protection@sungrow-emea.com • Postal address: First Floor, Wrigley Fields, The Campus, Sandton, Gauteng, 2188, Republic of South Africa If you are not satisfied with the response of our Information Officer, you have the right to lodge a complaint with the Information Regulator: • The Information Regulator (South Africa), JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001 • Email: POPIAComplaints@inforegulator.org.za • Website: https://inforegulator.org.za 10. Third-Party Platforms This Disclaimer governs the conduct of Sungrow SA only. Once Images are published on third-party social media platforms, your interaction with those platforms is also governed by the terms of service and privacy policies of those platforms, which you are encouraged to review. Sungrow SA accepts no responsibility for the independent processing of Personal Information by such third-party platforms beyond what is required of Sungrow SA as Responsible Party under POPIA. 11. Indemnity and Limitation of Liability To the maximum extent permitted by law, including the Consumer Protection Act 68 of 2008, you indemnify and hold Sungrow SA, its directors, employees, agents and operators harmless against any claim arising from the use of an Image in accordance with this Disclaimer, save in the case of gross negligence or wilful misconduct by Sungrow SA. Nothing in this clause excludes liability for any matter that may not lawfully be excluded under South African law. 12. Governing Law, Jurisdiction and Severability This Disclaimer is governed by, and shall be interpreted in accordance with, the laws of the Republic of South Africa. The parties consent to the non-exclusive jurisdiction of the High Court of South Africa, Gauteng Division, in respect of any dispute arising from or in connection with this Disclaimer. If any provision of this Disclaimer is found to be invalid, unlawful or unenforceable by a court of competent jurisdiction, that provision shall be severed from the Disclaimer and the remaining provisions shall continue in full force and effect. 13. Amendments Sungrow SA may amend this Disclaimer from time to time to reflect changes in law, technology or our business practices. The most current version will be made available on Sungrow SA’s website and at the registration desk of each Public Event. The version applicable to a particular Public Event is the version in force on the date of that event. Acknowledgement By attending a Sungrow SA Public Event, by engaging with Sungrow SA’s websites or owned social media channels, or by signing a registration document that references this Disclaimer, you acknowledge that you have read, understood and accepted the terms above, and that you have the legal capacity (and, where applicable, the parental or guardian authority) to do so. Your cooperation is greatly appreciated.