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We started Supply Partners in 2012, focusing on Australian installers and partnering with Sungrow. Between 2013 and 2015, we became a technical distributor, introducing local improvements to Sungrow products. In 2018, we launched training programs and gained recognition. Expansion followed in 2020, with new hubs and offices. As a Smart Energy Council lead member in 2021, we advocated for the industry. Now, we're a full - solutions provider, offering products, training, and technical support, helping clients overcome market challenges and grow.
For partnership, our tie-up with SUMEC introduced us to this quality brand, and being an early distributor was a smart move as Australians want cost-effective yet high-quality solutions. In innovation, Sungrow stays ahead, quickly adapting to renewable energy changes and valuing market feedback. The 2024 new product launch and Off-Grid market campaign are examples. Customer support is a top priority. Sungrow believes in the 'Service Recovery Paradox' and has over 50 local staff dedicated to installers, along with extended support hours. Sungrow is the #1 inverter seller in Australia, known for service, product quality, and tech leadership. Their long-term market presence builds trust. Regarding brand advantage, Sungrow emphasizes service, keeps local stock for market fluctuations, simplifies solar access in new markets, and actively supports Australia's growing C&I BESS market.