Tracking technologies, such as cookies, tags, pixels, fingerprinting, website beacons, and similar script, are used to store and/or share information about your visit and use of our website. A cookie is a small text file that is saved by your browser and stored on your device (computer, tablet or smartphone). When you access a website, a cookie is placed on your device and

it will send information to the party that placed the cookie.

We use cookies and similar technologies to ensure the safe and efficient operation of our products and services. These technologies help us verify that you are securely logged in, detect fraudulent or other unlawful activities, and improve service

efficiency by enhancing both login and overall response speeds.

Information collected by cookies and other similar tracking technologies can be personal data (information relating to an

identified or identifiable natural person) or non-personal data. To find out more about our approach to privacy, please read our Privacy Policy.

The cookies we use fall into two categories. These categories are described below:

Strictly Necessary Cookies:

Strictly necessary cookies are necessary for the proper functioning of our website and to help you access and move around our site and use all its features. Without these cookies, our website would not work properly, and you would not be able to

use certain important features.

Performance Cookies:

We use Performance Cookies to collect information about the way our website is used, such as the Internet browser and operating system used, domain name of the website from which you accessed our site, number of visits, average time spent on the site and pages viewed.

Advertising Cookies:

We use Advertising Cookies to store and track conversions on our website. They help us measure the effectiveness of our

online advertising campaigns by recording when users complete specific actions (such as making a purchase or submitting a contact form) after clicking on one of our Google Ads.

When you visit our website, your browser sends cookies stored on your device to our servers as part of standard HTTP

requests. We use third-party services such as for hosting, managed backend, and cloud functions, to operate our website.

These companies process the strictly necessary and performance cookie data on our behalf. While your data is transmitted to these providers, we remain the data controller and are responsible for its lawful processing. We ensure our third-party partners are compliant with data protection regulations and process your data according to our instructions.

On your first visit to our website, we use strictly necessary cookies to ensure the platform functions properly. These are essential for accessing and using our service. We only place performance cookies if you have given us your consent for doing this. If you have given us your consent but would like the cookies that we have placed to be removed, you can do this by deleting them via your browser. You can adjust your browser settings to manage cookies but be aware that blocking or deleting these necessary cookies might hinder your access to certain features. For guidance on managing cookies in your browser, you can refer to the following links:

‐ Cookie settings in Chrome

‐ Cookie settings in Firefox

‐ Cookie settings in Microsoft Edge

‐ Cookie settings in Safari

We will, from time to time, change and/or update this Policy to reflect related applicable laws or any changes in relation to the way we use cookies on this page. If the changes materially alter how we use cookies, an advance notice for such essential changes will be given in a reasonable manner. We recommend you regularly review this page to ensure that you are always aware of our information practices and any updates or changes to this Policy.

If we decide to introduce cookies or tracking technologies for analytics, functional, or advertising purposes in the future, we will provide a clear and prominent notice on the website and request your explicit consent before these cookies are set or read on your device. No such technologies will be deployed without your prior consent, as required by applicable law.

As per any queries, feedback, complaints, and suggestions in relation to the use of our website, please contact us by using the following contact details:

For residents in European Economic Area (EEA) and the UK: dpo@sungrow-emea.com

For residents in other countries and regions: infosec@sungrowpower.com