1. Service Statement
Welcome to the Sungrow Power Official Website. Before using our services, please read and understand all the terms of this agreement carefully.
By accessing and use of the websites and services, you agree to accept and be bound by the terms of this agreement, as well as the Privacy Policy and any other rules and policies of the Website that Sungrow may publish from time to time. Please do not access or use our services or the website if you do not accept all of the terms. You may not access or use the services or the website if you are not of legal age, for example, UNDER 18 YEARS OLD IF YOU ARE IN THE EUROPEAN UNION(EU) AND THE EUROPEAN ECONOMIC AREA(EEA).
"Sungrow Power Official Website" refers to the global official website operated by Sungrow Power Supply Co., Ltd. (hereinafter referred to as "Sungrow"), with the domain name www.sungrowpower.com/en. All product information, company information, and related content (including but not limited to technical parameters, product descriptions, and service introductions) published on this website have been reviewed by Sungrow. We are committed to ensuring the authenticity, accuracy, and timeliness of this information.
As a condition of your access to and use of the website and services, you agree that you will comply with all applicable laws and regulations when accessing or using the website and services.
[Special Note] All product technical parameters, performance data, and efficiency indicators displayed on this website are obtained based on specific standard test environments. Actual performance may vary due to installation environment, climatic conditions, usage methods, grid conditions, maintenance situations, and other factors. These data are for reference only and do not constitute a guarantee of actual performance in specific environments.
2. Intellectual Property Statement
Sungrow independently owns or legally obtains the intellectual property rights of all content on this website, including but not limited to copyrights, trademarks, and patents. Without written authorization from Sungrow, no individual or organization may use the content of this website for commercial purposes.
"Sungrow Power," "Sungrow," and other product and service names, related graphics, and icons are registered trademarks of Sungrow and are protected by law. Without permission, no one may use them (including but not limited to copying, disseminating, displaying, mirroring, uploading, downloading, or other infringing activities).
Reverse engineering, decompilation, disassembly, or any attempt to crack or modify related technical content of Sungrow's products and/or services is strictly prohibited. Except as expressly permitted by laws and regulations, users must strictly comply with the provisions of this clause.
3. Service Content
This website mainly provides industry information services, including but not limited to:
Latest developments and policy interpretations in the photovoltaic industry
Analysis of new energy technology trends
Product information and technical materials
Industry solutions and application cases
All information and analysis provided by our company are for reference only and do not constitute any legal, financial, or commercial advice. We make no representations or warranties, express or implied, regarding the accuracy, completeness, or timeliness of such information. Any decisions made and consequences arising from your reliance on this information shall be solely your responsibility. We recommend consulting professional advisors for specific matters.
4. Disclaimer
Although we strive to provide accurate and reliable information and services, we cannot guarantee that they are completely error-free or suitable for all situations. If you encounter technical problems, please contact our technical support team, email：data-protection@sungrowpower.com
Sungrow shall not be liable for losses caused by:
(1) Force majeure factors;
(2) Network or equipment failures;
(3) Data corruption or loss;
(4) Improper user operation.
Sungrow has the right to modify, interrupt, or terminate some or all service functions as needed without assuming corresponding responsibility.
5. Privacy Protection
We highly value user privacy protection and will handle your personal information strictly in accordance with the privacy policy. Without your consent, we will not disclose your personal information to third parties. However, in legally mandated circumstances involving data sharing: We may provide your personal information to external parties in accordance with legal requirements, litigation dispute resolution needs, or as legally requested by administrative or judicial authorities. In such cases, no prior authorization or consent is required.
To know how we and our affiliates use and protect your personal information when using the website and services, please review our privacy policy at the following link: XXXX.
Our privacy policy may be updated, so please check regularly for the latest version.
6. Prohibited Acts
You are prohibited from committing any of the following acts while using the Services:
Acts which violate the law.
Abuse, harass or bully other users or our representatives via verbal or written communications. This includes but is not limited to trolling, flaming, spamming, or using language or content we at our reasonable discretion deem illegal, dangerous, threatening, abusive, offensive, obscene, vulgar, defamatory or hateful.
Buy, sell, trade or transfer your Account to anyone.
Bypass regional restrictions with the help of a proxy, VPN and other tools.
Execute DDoS (Distributed Denial-of-Service) attacks utilizing multiple compromised computer systems to disrupt normal traffic of our server, service or network.
Create an inappropriate profile nickname or avatar. This includes but is not limited to the use of names containing profanity, sexual references or hate speech language. You may also not use a name or anything related to political figures.
Acts which are detrimental and/or damaging to the Services or any third party.
Acts which violate the rights of any party related to or using the Services, including us, other users, or any third party (including but not limited to intellectual property rights, other property rights, privacy, rights to usage of one's likeness, prestige, and/or credibility).
Acts involving masquerading as an employee of us, any of our subsidiaries, affiliates, as well as any third party.
Acts involving use of the Services and/or accessing or attempting to access the Services or via means or methods not authorized by us.
7. Other Provisions
Sungrow has the right to revise this agreement. The revised agreement will take effect after being published on the official website. If you continue to use our services, it means you accept the revised content.
If you do not agree to the modifications, you have the right to terminate the use of our services. If you have any questions, please contact us through official channels.
This agreement is governed by the laws of the People's Republic of China. However, if you are a user residing in a country where local mandatory consumer protection laws apply, those laws will apply to you to the extent they cannot be waived. Any disputes should first be resolved through friendly negotiation; if negotiation fails, the dispute shall be submitted to the competent people's court where Sungrow is located.
If a user violates this agreement, Sungrow has the right to take measures including but not limited to suspending services, restricting use, and pursuing legal liability.
Last Updated: December 5, 2025