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Openness & Transparency

Openness and Transparency

Build a trusted, open and transparent security Trust center, and win the deep trust of customers and partners through visible and verifiable security capabilities and systematic and comprehensive security system framework display.

Openness & Transparency

Mission

Build a credible, open, and transparent cybersecurity trust center. Demonstrate visible and verifiable security capabilities to earn the trust of customers and partners.

Openness & Transparency

Responsibilities

Host customer visits to demonstrate Sungrow's cybersecurity governance framework and product security technologies.

Openness & Transparency

Display Content

Overall network security policies, secure R&D process systems, security certification results, product security capabilities, security penetration technology capabilities, etc.

Openness & Transparency

Within the field of new energy industrial control cybersecurity, professional security laboratories serve as the core carrier of technical capabilities. Sungrow Cyber Security Lab is progressing toward ISO17025 and CNAS quality system certification and has obtained witness accreditation from third‑party institutions. Supported by a top‑tier talent team and advanced lab facilities, it builds a specialized, standardized and authoritative cybersecurity testing and research platform for the global new‑energy power industry, bringing robust technical strength to photovoltaic, energy storage and industrial‑control system security across the globe.

Openness & Transparency

PSIRT vulnerability publicity and collaborative disclosure

Openness & Transparency

Security Advisories are issued regularly

Regularly release security advisories, disclose information about vulnerabilities that have been fixed, and provide detailed technical details and remediation recommendations to help customers understand security improvements and take timely protective measures.
Openness & Transparency

Security Vulnerability Submission Channel

Encourages security researchers to submit vulnerability reports through encrypted mailbox psirt@sungrowpower.com, providing clear submission guidelines and response commitments.
Openness & Transparency

Collaborative disclosure mechanism

Maintain close communication with vulnerability reporting parties and affected customers to develop a collaborative disclosure schedule to ensure that customers have sufficient time for patch testing and deployment.
Openness & Transparency

Ecosystem Collaboration

Carry out normalized technical exchange and cooperation research with various security agencies in the industry.