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Data Privacy

Data Privacy

At Sungrow, products’ data privacy and security are foundational to digital trust. We strictly comply with applicable regulations and protect data subject rights through comprehensive management, scientific assessments, and timely responses.

Compliance as the Foundation, Transparency as the Priority We uphold core data protection principles, honor Sungrow’s privacy commitments, and establish clear data storage standards. This ensures the entire data processing lifecycle is traceable and auditable, effectively safeguarding subject rights to know and to control.

Lawfulness and Fairness

Processing data only with explicit consent or legal authorization, ensuring full compliance

Data Minimization

Collecting only the minimum data necessary, reducing privacy risks at the source

Security Safeguards

Implementing advanced technical measures including encryption, access control, and authentication

Transparency

Clearly disclosing data processing rules, safeguarding data subjects' right to be informed

Accountability

Establishing clear responsibilities and traceability mechanisms for all data processing activities
Data Privacy Commitments
Data Privacy

We will never use collected data for purposes unrelated to our services. We will not share or transfer data to third parties without authorization. When sharing is necessary, we will strictly fulfill our notification obligations and obtain explicit consent from data subjects.We will also impose data protection obligations on recipients and monitor their compliance.

Data Privacy

Data Privacy

Rights at the core, efficiency as the priority We fully respect and safeguard the various rights enjoyed by data subjects in accordance with the law, strictly comply with regulatory requirements such as the GDPR, and have established a convenient, efficient, and standardized mechanism for responding to data subject rights requests. This ensures that data subjects can easily exercise their rights, receive timely feedback, and that their legitimate rights and interests are effectively protected. Depending on applicable law and the specific circumstances, data subjects may have rights including, without limitation, the following rights.

Data Privacy

Right to be Informed

Understanding the purpose, methods, and scope of data processing; right to withdraw consent

Data Privacy

Right of Access

Accessing personal information

Data Privacy

Right to Rectification

Requesting correction or completion of inaccurate or incomplete information

Data Privacy

Right to Erasure

Requesting deletion of personal information under statutory circumstances

Data Privacy

Right to Data Portability

Transferring personal information to a designated data controller

Data Subject Rights Response Channel

Submit your data subject rights requests to our dedicated privacy email addresses, and we will provide formal responses within the statutory timeframe. Europe: data-protection@sungrow-emea.com Australia, Chinese Mainland, India & Rest of the World: data-protection@sungrowpower.com

Data Privacy
Data Privacy - SUNGROW